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Cybersecurity
Imprivata
Simplifying healthcare workflows with seamless secure access
Director of UX · 2018 — 2019
The Challenge
A Disconnected Experience
Fragmented
Products lacked visual alignment and adherence to any established design standard
Undocumented
No centralized design documentation or component library across the product portfolio
Inconsistent
Workflows and terminology varied across mobile and web applications
The Solution
Unifying the Product Experience
I led a 10-person global design team to unify Imprivata’s product experience — from identity management and authentication to patient identification and secure messaging. We rapidly built a Design System Management library in InVision, establishing a single source of truth for UI across all products, and conducted comprehensive audits to ensure consistent UX across mobile and web.
Design System Library
Built complete DSM in InVision in 4 months as the central source of truth for UI across all products.
Product Audits
Comprehensive audits of all products ensuring consistent user experience across mobile and web applications.
Development Handoff
Zeplin assets and detailed logical flows providing a clear development roadmap, eliminating need for separate playbooks.
Identity & Access Platform
Solutions spanning authentication, IoMT, virtual desktop, remote access, EPCS, mobile, and patient identification.
The Work
Imprivata Platform
Imprivata ID
Multi-factor authentication with token codes, fast access, and e-prescribing
Feature Onboarding
iOS feature setup for Fast Access, E-Prescribing, and Automatic Signout
Mobile Device Access
Secure badge-tap authentication for mobile workstations
Patient Secure
Biometric palm vein scanning for secure patient identification
OneSign Workstation Login
Multi-factor desktop authentication with badge tap, credentials, and fingerprint options
Design System
Unified components
Unified Component Library
Desktop UI components standardized across the entire product portfolio
Key Results
Impact at scale
4
Months to build design system library
10
Global UX team across US and Ukraine
9+
Product areas unified under common design system
100%
Portfolio aligned to new Imprivata Design System