Design executive who ships AI products, not slideware.
18+ years building UX organizations in healthcare and enterprise software, from a 58-person design org at CVS Health to IDC's first global UX team. Hands-on builder: full-stack AI products, production design systems with MCP integration, and prompt frameworks distributed to an engaged practitioner audience.
Here's the proof.
A full-stack AI consumer product I designed, built, and shipped solo. React/TypeScript, multimodal Claude API, Supabase, and Stripe. Six research-defined personas, a live conversion paywall, and a complete go-to-market plan built the same way I'd build one for a client: on evidence, not vibes.
I publish working AI prompt frameworks for UX practitioners: customer journey mapping, design systems, research synthesis. Not thought leadership fluff. Copy-paste tools that designers actually run. A single framework post pulled 300+ comments requesting the prompt, and a DM queue I'm still apologizing for.
Read them on LinkedInAt IDC I rebuilt how a 16-person design org works: Claude Code and Figma Make wired into daily design and research workflows with custom prompts trained on our own datasets. Delivery timelines dropped 50%. Manual research analysis dropped 70%. The team spends the recovered time on the work that actually needs humans.
See the IDC caseCourtney is a doer. She gets things done, and fast. She knows how to shake things up and get an organization unstuck.
She combines the beauty of a well-designed user experience with the structured, institutional needs of product management. Courtney should be on the top of your list.
Extremely good at setting cultural tone, getting people to work together, and walking that fine line between structure and flexibility where the best products get built.
Delivered the highest percentage of electronic orders in company history. A real privilege to work with Courtney.
With 18+ years leading high-performing UX and product teams, I bridge the gap between complex enterprise needs and genuinely useful human experiences.
Today I focus on AI-powered enterprise products. I design intelligent interfaces that turn complex data into clear, actionable insight and ship production design systems with MCP integration. My work spans precision oncology, healthcare insurance, cybersecurity, and enterprise SaaS. I build teams from scratch, transform organizations with agile methodology, and drive measurable outcomes that reach the boardroom.
On my own time I build AI products end to end, which keeps my instincts honest and my Figma files humble.
I believe the best AI products don't replace human judgment. They amplify it with transparency, trust, and ethical guardrails. Great design isn't decoration. It's the highest-leverage investment an organization can make.
From mobile platforms to today's AI-powered enterprise software. Each chapter deepened one conviction: design is the bridge between complexity and clarity.
Stood up the first global UX org at IDC, a Blackstone portfolio company, to deliver an AI-first product vision.
Consolidated 13 legacy apps into one platform and lifted digital orders from 60% to 75%.
Grew the design org 50% in a year across 13 Scrum teams and four release trains.
Design leadership for access management in healthcare and critical industries.
Migrated the flagship on-prem product to cloud in nine months.
Unified acquired products into a single platform. Launched first native mobile apps.
Designed a complete intelligent assistant UX in 2007, three years before Siri.
Have a challenge worth solving? I'm always interested in connecting with fellow leaders shaping the future of product and design.